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LUXURY SPRINTER

Luxury Sprinter

Step into a world of refinement with the Luxury Sprinter. Whether it’s a business trip or a group getaway, this 19-seater pampers you with high-end interiors, a serene atmosphere, and smooth performance, ensuring every moment feels like a five-star journey.

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Wifi

Yes

Luggage

2 Bags

Passengers

5

Doors

4

Transmission

Auto

Wifi

Yes

AED

1199

/ 5 hr

Rental Conditions

    • •    Service Contract:
          •    Scope of Service: The contract specifies the type of service provided (point-to-point transfers, hourly rental, airport transfer, etc.), including pick-up and drop-off locations, Sprinter van model, and service duration.
          •    Driver Provision: Drivers are provided by the company and are certified in compliance with UAE regulations.
          •    Service Inclusions: Includes amenities like Wi-Fi, bottled water, and any additional requests such as child seats or extra luggage space.
          •    Restrictions: Outlines restrictions on smoking, alcohol consumption, and prohibited behaviors within the vehicle to maintain safety and cleanliness.
          •    Annexes:
          •    Pricing Schedule: Specifies rates for different types of trips, hourly charges, and additional services.
          •    Insurance Coverage: Details insurance provided for passengers and vehicle coverage.
          •    Cancellation and Amendment Policy: Lists terms for cancellations, changes to bookings, and associated fees.

    • Driver Requirements:
          •    Professional License: All Sprinter drivers must have a valid UAE driver’s license with the appropriate RTA certifications.
          •    Experience: Drivers are usually required to have a minimum of 2-5 years of professional driving experience.
          •    Background Checks: All drivers undergo background checks and medical exams to ensure passenger safety.
          •    Passenger Age:
          •    No minimum age for passengers, though UAE law requires child seats for children under 4 years old. Child seats are available upon request.
          •    Passengers under 18 must be accompanied by an adult guardian.

  • Pricing Structure:
        •    Standard Rates: Rates vary based on the Sprinter model, trip distance, and service duration (hourly, half-day, full-day).
        •    Airport Transfers: Fixed rates for airport transfers, including luggage handling and real-time flight monitoring.
        •    Additional Charges:
        •    Waiting Time: Complimentary waiting time includes 60 minutes for airport pick-ups and 15 minutes for other locations. Charges apply after this period.
        •    Night Surcharge: Services from 10 PM to 6 AM may incur additional night charges.
        •    Weekend/Holiday Premium: Rates may increase during public holidays and weekends.
        •    VAT: A 5% VAT applies on all services as per UAE regulations.

    • Payment Terms:
          •    Payment is required at the time of booking or before the service begins. For corporate clients, monthly invoicing may be available.
          •    Payment Methods:
          •    Accepted payment methods include credit cards, debit cards, bank transfers, and other electronic payments.
          •    Refund Policy:
          •    Full refunds are available for cancellations made at least 24 hours before the scheduled pick-up.
          •    Refunds may take up to 7-10 business days to process.
          •    Late Cancellations:
          •    Cancellations within 24 hours of the scheduled service may incur charges of up to 100% of the booking amount.

    • Pick-Up:
          •    The chauffeur will arrive at the pick-up location at the agreed time with signage to help clients identify them in crowded areas, such as airports.
          •    Drivers assist with luggage and ensure passenger comfort before beginning the journey.
          •    Drop-Off:
          •    Drop-off is at the specified location. Any unscheduled stops or route changes may incur additional fees.
          •    Flight Delays:
          •    For airport pick-ups, drivers monitor flight arrivals and adjust pick-up times for delays to avoid extra waiting time charges.
          •    Passenger Responsibilities:
          •    Passengers must provide accurate pick-up and drop-off details and communicate any changes as soon as possible.

    • Responsibility for Traffic Violations:
          •    Drivers are responsible for following UAE traffic laws, including observing speed limits and wearing seat belts.
          •    Any traffic fines due to driver error (e.g., speeding) are covered by the company.
          •    Passenger Conduct:
          •    Passengers must comply with seatbelt laws. Fines due to non-compliance by passengers may be passed on to the individual responsible.
          •    Cleaning or Damage Fees:
          •    If a passenger causes damage to the vehicle or leaves it in an unsanitary condition, additional cleaning or repair charges will apply.

    • Service Terms:
          •    The service contract outlines the full scope of the Sprinter van service, including amenities, pick-up/drop-off locations, and duration.
          •    Inclusions: Specifies standard inclusions, such as Wi-Fi, water, and driver assistance.
          •    Insurance Terms:
          •    Comprehensive insurance coverage is provided for the vehicle and passengers during transit to cover any incidents or accidents.
          •    Liability Clauses:
          •    The company’s liability is limited to the agreed-upon service. They are not responsible for delays due to traffic, weather, or unforeseen circumstances.
          •    The company ensures that drivers meet UAE safety standards, including training in defensive driving and emergency response.

AED

1199

/ 5 hr

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